Privacy Policy

Punta Blanca Mall

Last Updated: October 2, 2025

At Punta Blanca Mall, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services, including the free shuttle reservation form.

This Privacy Policy complies with applicable international privacy regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you use our shuttle reservation form or interact with our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Date and time of reservation

  • Number of passengers

  • Room number (if applicable)

  • Any other information you choose to provide voluntarily

2. How We Use Your Data

We use the personal information collected solely for the following purposes:

  • To confirm and manage your shuttle reservations

  • To contact you regarding updates, changes, or cancellations

  • To improve our customer service and overall experience

  • To send you marketing communications or promotional offers related to Punta Blanca Mall, only if you have given your explicit consent

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to provide the shuttle service and manage your reservation

  • Legitimate interests: to improve our services and ensure website functionality

  • Consent: when you agree to receive marketing communications

4. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes described above or as required by law.

5. Sharing of Information

We do not sell, rent, or trade your personal data. Your information may only be shared with:

  • Authorized transportation partners, for the sole purpose of managing your reservation

  • Governmental or legal authorities, if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption via HTTPS/SSL

  • Restricted access to personal data

  • Regular monitoring of our systems to prevent unauthorized access

However, please note that no system can guarantee absolute security.

7. Your Rights

In accordance with applicable privacy laws (including GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data (“right to be forgotten”)

  • Object to or restrict the processing of your personal data

  • Withdraw your consent at any time, where processing is based on consent

To exercise these rights, please contact us at hola@puntablancamall.com.

8. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies such as Google Analytics and Meta Pixel in order to:

  • Improve website performance and user experience

  • Analyze visitor behavior for marketing and service optimization

You can manage or disable cookies through your browser settings.

9. International Data Transfers

If your data is transferred outside your country of residence, we will ensure appropriate safeguards are in place to protect your privacy in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Punta Blanca Mall
Email: hola@puntablancamall.com